“Egypt already provides world class IT enabled services and the economic indicators show that the country is well positioned to complement the global outsourcing market by offering a more favorable time-zone and a wider spectrum of multi-lingual talent,” said Dr. Danish.
Xceed is one of the fastest growing global providers of high quality Business Process Outsourcing (BPO) services. Its clients include several Fortune 500 companies and the business has grown from 250 employees to more than 1,500 in five years during which it has experienced 50 percent year on year growth.
The 2008 Outsourcing World Summit, organized by the International Association of Outsourcing Professionals (IAOP), will take place on February 18th through 20th, 2008. Dr. Danish will present to the leading outsourcing professionals that Egypt has the location, the human capital skills and the cost base to attract multinational companies to invest and create skilled knowledge economy jobs.
Previewing what he will speak about in Orlando, Dr. Danish said: "Egypt has a great story to tell the world. The country’s close proximity to Europe, Africa and Middle East and favorable time-zone, complemented by a multi-lingual graduate talent pool expanding by more than 280,000 every year, a solid IT infrastructure and a low-cost operating base, means that momentum is being generated in the IT sector to attract inward investment.”
Over the past two years Xceed has won international outsourcing awards including the Microsoft Premier Vendor Award. It is also the only customer operations performance center to be certified in Africa, Middle East, and Southern Europe and it has been nominated for the 'Non European Call Centre Award' for 2007.
“Egypt is a rising star of contact centre offshore destinations. Comparative analysis has shown that it has a good potential to become a location of choice for European companies, as well as interesting alternative for companies based in US”, Frost and Sullivan 2007, Contact Centre Outsourcing in Egypt: Xceeding the Offshore Imperative Whitepaper
