JCAHO certified HEALTHCAREseeker.com, the #1 fastest growing Travel staffing company in the U.S. in the last 5 years according to Staffing Industry Analysts, has announced that it has achieved 100% customer satisfaction for 2007 from the Travel Nurses and Allied Professionals and 100% client satisfaction from the Hospitals that HEALTHCAREseeker.com works with.
HEALTHCAREseeker.com President Stephen Halasnik commented, "I am just so proud of our team of Recruiters, Hospital Account Managers and Human Resource employees. Achieving 100% customer satisfaction in the staffing business is almost unheard of because you are dealing with such a diverse set of people. It shows that our team is rea;lly working hard to do the right thing and just the fact that we really measure our customer satisfaction and work hard at it, tells you what type of quality company we are."
HEALTHCAREseeker.com has the following processes in place to ensure it is satisfying its customers.
* Monthly customer surveys
* Dedicated, assigned and well trained recruiters on customer satisfaction
* Mentoring process to teach experienced based learning
* Documented customer satisfaction policies and procedures
* Weekly Team customer satisfaction meeting
* Assigned Human Resource professionals to each person/problem
* Setting accurate Traveler expectations modules
* 24 hour customer service hotline
* Executive level involvement in human resource issues
* Extensive background checking processes
* Constant focus on customer satisfaction
