The company also listed among top 10 Best Performing IT Services Providers
Monterrey, Mexico – February 4, 2008 – Softtek, a global provider of IT and business process solutions and the largest private IT service provider in Latin America, announced today that it has retained its title as the Leader, South of the Border for the third year in a row on the 2008 Global Services 100 list. The company also secured a top 10 spot in the Best Performing IT Services Providers category. The Global Services 100, now in its fourth year, is designed to help buyers of business and technology services identify the world’s leading IT and business process outsourcing (BPO) service providers.
“As the creator and visionary of the Near Shore® Industry, we are very proud that we continue to be recognized as the best Latin America-based IT services provider,” said Blanca Treviño, President and CEO of Softtek. “Our berth into the top 10 Best Performing IT Service Providers proves the success of our Global Nearshore™ model that combines outstanding customer service with a robust network of global resources.”
Global Services pointed to the acquisition of China-based I.T. UNITED as one of Softtek’s biggest achievements in 2007. The acquisition added an eighth Global Delivery Center (GDC) in Beijing and offices in Shanghai, Xiamen, and Xi’an. Continuing its growth in Asia, Softtek plans to expand its service to the domestic Chinese market in 2008 and add another GDC in China in the next 12 to 18 months. Global Services identified Softtek’s aggressive Asia strategy as the key differentiator from other Latin American players, most of whom focus on serving nearshore American customers.
“The Global Services 100 list, brought out by Global Services and neoIT, has grown to be a highly credible listing of global IT services and BPO companies. The list helps service buyers leapfrog the request-for-
This recognition reinforces the strong reputation Softtek has built in the industry through its Global Nearshore™ model, which pairs world-class execution with global proximity to fill the gap left by India-centric outsourcing models. Softtek currently operates a network of eight GDCs in Mexico, Brazil, Spain, and China.
CyberMedia’s Global Services survey is in its fourth year of recognizing the world’s leading IT and BPO service providers in ten different categories, including technology, customer service, business process, and global regions. The top 100 list and category rankings were based on a scientific methodology created by Global Services and neoIT, which considered size, customers, skills, and other factors on a weighted scoring schematic.
2008 Global Services 100:
The Global Services 100, now in its fourth year, is a tool for buyers of business and technology services. Judges from Global Services magazine team up with outsourcing experts at neoIT, a consulting firm that specializes in services globalization, to identify and evaluate the leading service providers located on four continents. The evaluation is based upon data provided by the service providers and third parties regarding effective operations, service offerings, client relationships and human capital. Winners are selected in each of 10 categories including service-delivery areas such as IT services, customer care and business process outsourcing. Winners are also selected in regions such as Eastern Europe, Asia, and Latin America.
Global Services and neoIT will present the awards to category winners at the 2008 Global Services Conference being held on March 12th, 2008 at Marriott Marquis, Times Square, New York, U.S.A.
About Global Services:
Global Services is a media platform with a portfolio that includes a magazine, website, events, newsletter and customized solutions. Our audience consists of corporate professionals engaged in the sourcing and management of business and technology services. Global Services is owned by CyberMedia (India) Limited. www.globalservicesmedia.com
About neoIT:
neoIT is a management consulting firm that helps leading corporations improve and grow their business by capitalizing on services globalizationSM. Through a blend of strategic advisory services and hands-on execution support, neoIT provides advice and management expertise on the globalization of Information Technology (IT) and Business Process Outsourcing (BPO) services. For more information, visit www.neoIT.com.
About Softtek:
Founded in 1982, Softtek is a global provider of IT and business process solutions with close to 6,000 associates across 30 offices in North America, Latin America, Europe and Asia. With eight Global Delivery Centers in Mexico, Brazil, Spain and China, Softtek provides in-depth, high-quality and cost-effective solutions to top-tier corporations in over 20 countries through on-site, on-shore and its trademarked Near Shore® service delivery models. Creator and leader of the Near Shore® Industry, Softtek is the largest private IT service provider in Latin America. For more information, visit www.softtek.com.
For more information, contact
Alejandro Camino
Softtek
E-mail: acamino@softtek.com
Phone: +1 201-683-9749
Michiko Morales
Global Communicators
E-mail: michikomorales@
Phone: +1 202-371-9600
