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Follow on Google News | University of Western Ontario finds that in the battle of spam, the best offense is a good defence“My time dealing with spam has decreased incredibly,” says Eric Cartman, UWO's Sys Administrator. “CanIt has performed very well, allowing us to deal with... constantly evolving spammer strategies.”
Slow and steady, with instant results The team was attracted to CanIt-PRO's price and features immediately, but two other factors made it the definite front runner. “The fact that Roaring Penguin could provide us with an in-house solution, capable of so much scalability was very important to us,” continues Cartman. They began running CanIt on two Intel-based Linux servers and made sure to phase in the new filter slowly. While many people are ready to jump right in and learn all about new software, others are more wary says Cartman, “There are some researchers, dealing with time constraints who may not have the luxury of trying to learn a new product that directly affects their ability to communicate with colleagues." Eric's team has made it a point to educate the school about the power of CanIt-PRO, creating documentation and FAQ lists for all users, and allowing users to change their own settings online. Although some users still use the default settings, he is confident that by next autumn all users will be setting their own profiles, “The learning curve is exceptionally easy for both admins and final users.” The team also keeps things running smoothly by only performing changes/upgrades at pre-scheduled times. Too much free time? Now, almost three years after the initial CanIt-PRO install, Eric Cartman has plenty of time to sing its praises, as he spends very little time dealing with spam problems... at least on his end. “Most of that time is dedicated to experimenting with new CanIt features." Just before we spoke, Eric was reading the release notes for CanIt-PRO 4.0, preparing for another upgrade. Says Cartman, “So far CanIt has performed very well, allowing us to deal with the daily influx of spam, but also spam storms and constantly evolving spammer strategies.” Website: www.roaringpenguin.com End
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