Datacraft, Asia Pacific’s leading independent IT solutions and services company, will connect over 600 people when it implements a next-generation converged communications network infrastructure for the world’s leading enterprise software company in its Gurgaon office in India.
As an early adopter of converged communications in India, the company has long been at the forefront of leveraging the economies of scale, flexibility and adaptability of a converged Internet Protocol (IP) network. To better support its business growth, the company sought to upgrade its communications systems and implement a reliable networking solution that would allow it to network remote offices, support mobile communication applications as well as enhance collaboration for its partners and employees across the globe while minimising costs and complexity of its communications infrastructure.
The IP network designed and implemented by Datacraft will provide the company with a seamless platform to integrate voice, video and data communications as well as analogue devices such as fax machines. The company is extending its IP network with new multi service applications, such as an advanced IP telephony solution, videoconferencing, voice gateways and unified messaging.
"In addition to its development centre for both technology and application product lines, the software company also hosts its global support centre, consulting department, global financial information centre, an in-house university as well as an e-governance centre. With such a large and distributed presence in India as well as its global operations, effective communications and connectivity are highly critical for its business," said Sunil Manglore, Country Manager of Datacraft India.
More than 450 units of IP phones will be connected to the network via a PSTN voice gateway. Its Gurgaon facility will be the first in India to deploy Cisco’s advanced 4924 switches for broadband aggregation, while a phone gateway integrates the new IP telephony solution with existing analogue devices such as the fax machines and modems.
"Converged communications such as this latest project provides the company with easier access to new features and capabilities, allowing it to reduce overall network equipment overhead, focus resources on where it matters and accelerate innovation which is especially important in its industry," said Manglore.
"Datacraft has been working with this client for the past three years. The client was able to entrust the project to Datacraft with the confidence that we would meet the project objectives, and ensure smooth and timely execution." concluded Manglore.


