Rochester, NY - Sutherland Global Services, one of the renowned Business Process Outsourcing companies caters to all segments of the industry. Retail sector too features in the exhaustive list of its clients. To keep up with the change in market trends and rise in customers’ demands, retail sector has to bank upon the services of a business process outsourcing service providers.
The retailers have to put up with the challenges of price pressure, quality issues, supply chain complexity, and demands from the customers. Sutherland Global Services has designed a tried and tested methodology to cater to specific requirements of retail business. Sutherland takes care of the complete customer lifecycle right from pre sales support to the post sales support.
Sutherland Global Services strive to excel in providing an integrated solution to the companies looking for traditional retail, online/e-commerce and direct to consumer management. The human resources at Sutherland Global Services can go to any length to deliver its retail industry clients the best in the industry. Trained professionals and world class technology results in astounding business operations, complete customer satisfaction and maximum profitability to the clients.
The company provides assistance to customers relating to new customer registrations, web site functionality, order placement, shopping assistance, making payments, technical problems, policies issues, etc. The post-order support services like answering consumer’s queries related to billing and account information, order status, shipping, payments, cancellations, returns/refunds/
About Sutherland Global Services
Sutherland Global Services is a leading IT enabled and Business Process Outsourcing (BPO) company standing up to its global stature. With the company’s founding base in Rochester, New York, Sutherland now has the most geographically dispersed facilities spanning the four corners of the world. The firm has the skillful work force of over 17,500 professionals employed in United States, United Kingdom, Mexico, Canada, Philippines, and India. With an experience of over twenty years, the company continues helping its clients carry out the business operations with perfection.
The company’s dedicated team of employees leaves no stone unturned in looking after the business concerns of the clients and accomplishing them to the highest degree. The company prides itself in being accredited with numerous certifications.
The company boasts of its association with a number of Fortune 500 firms and the emerging business establishments. The exceptional services of the company have been recognized from time to time. The client base ranges from retail, insurance, healthcare, travel and hospitality to the mortgage, technology, telecommunications and a multitude of industries. The innovative and effective Customer Management and Back-office service is the hallmark of the company.
For more information about the company, please visit:
Website: http://www.suth.com/
Email: News_Article@
Phone:
North America, UK and Europe
Ph: +1-800-388-4557 x6093
Asia
Ph: +91-9444040748
