LivechatGenie –the Livechat and customer support tool.

PRLog (Press Release) – Aug 08, 2007 – LivechatGenie, hosted software enables you to identify and proactively engage online visitors-increasing sales; satisfaction and loyalty while reducing service costs and time.

Why should you go for LivechatGenie when there are dozens of products mushrooming in the market? What is special about LivechatGenie that you would not find in the most expensive and the most popular live chat solutions? ...some aspects that makes our product one of the best in the market are:
•   Enhanced Agent Productivity: LivechatGenie has implemented a couple of features which improve agent productivity For e.g. we have a searchable information management and retrieval system in LivechatGenie. Agents can store the most common responses/ and all other information that he may need during the chat. He can do a keyword search for the information he needs and save a lot of time. The client can increase agent productivity and convenience through customized canned responses, pre-written greetings, notes system, built-in spell-checker, ability to run several chat sessions simultaneously, and the ability to transfer live chats to other operators along with many other multi tasking features.

•   Easy to setup and use: Any growing internet business who wants to deploy live support for the first time should go with LivechatGenie to get a hassle free hands on experience.

•   Reliability and Stability: It is a push-based system rather than a pull based system. LivechatGenie operator console and the visitor chat window does not need any refreshing to show new visitors, it is done seamlessly so your website traffic and visitor monitoring would be 99.99% consistent, making it ideal for a 24/7 support.  LivechatGenie uses socket programming which is the most stable. LivechatGenie uses what msn and yahoo messengers use as the communication technology.

LivechatGenie aims at providing an affordable, yet enterprise level live chat solution to any websites, which put their customers in the first place. The solutions we provide are designed and built around your needs.

So don’t let your visitors go to your competitors, Enjoy Livechat on your website now at Rs.500 or $12 per month only.