Alternate Access®, a leading provider of converged communications solutions, has enhanced its sales team by hiring Marlon Headen as a sales representative. In his new position, Headen will launch focused IP-PBX and Voice over IP phone system solutions for new clients in key industries, including real estate, staffing and automotive.
“We are pleased to welcome Marlon to our team,” said Kelly Lumpkin, Alternate Access CEO and director of business development. “We value customer service, and, by hiring Marlon, we can continue to grow our client base while maintaining superior service to each client. Marlon will also help Alternate Access expand its reach, gaining clients that our products will benefit in industries we are targeting for further penetration.”
Prior to joining Alternate Access, Headen served as senior account executive with a local branch of Management Recruiters International. In that position, he focused on recruiting high-ranking sales and management professionals within the banking, automotive and technology industries. He brings more than eight years of sales and management experience in the automotive industry to Alternate Access, including new business development, account management and customer service.
“As an executive recruiter with MRI, I was privileged to use an Alternate Access phone system daily,” explained Headen. “I was amazed, not only by the number of features that increased my productivity, but by how easy it was to familiarize myself with the system as well. I am excited to be a part of this team and represent our converged communication solutions to companies interested in gaining a competitive advantage in their respective industries.”
A consummate Tar Heel fan and Chapel Hill resident, Headen graduated from the University of North Carolina at Chapel Hill with an industrial relations degree.
For more information on Alternate Access, contact Lia Luisi at (919) 463-9680 or via e-mail at lluisi@marketsmart.net.
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About Alternate Access
Founded in 1993, Raleigh, North Carolina-based Alternate Access provides intelligent business phone systems to small-business and branch-office clients locally and nationwide. Their innovative phone system solutions help increase profits by boosting staff performance and efficiency, enhancing customer service, and adding management reporting capabilities – all while decreasing labor and infrastructure costs. Products include IP-PBX with Voice over IP, fax servers, unified messaging, Web collaboration, interactive voice response and call center applications, headsets and specialty phones. By employing extensive experience and best practices, award-winning Alternate Access works in partnership with its customers to build creative yet cost-effective solutions. Customers discover sustainable competitive advantages while unlocking new business opportunities and reducing operations costs. For more information on Alternate Access visit www.AlternateAccess.com.
