The updated product suite offers improved support for business-aligned performance management, adding the ability to analyze collectively the disparate components comprising a service. The suite simplifies the combined analysis of the software and hardware contributing to an IT service. Users can drill down to the various components to diagnose impending failures. TeamQuest’s enterprise-class Capacity Management Database automatically serves up performance data regardless of where it is stored, enabling simplified analysis of distributed heterogeneous components.
"Our customers told us they required scalable Capacity Management tools that would help with business-aligned IT service optimization and we are excited to provide new solutions that support that focus,” said TeamQuest CEO Jerred Ruble.
Listen to TeamQuest CEO Jerred Ruble discuss Release 10 in this 15 minute Podcast.
www.teamquest.com/
Major New Features
This latest release from TeamQuest includes two new products; both are rich Web applications that provide a desktop-quality user interface accessible from a browser:
TeamQuest IT Service Reporter provides an intuitive, flexible, and highly interactive, drag-and-drop interface for easy creation and customization of management reports. Include corporate logos, explanatory text, and the most appropriate charts for different audiences.
TeamQuest IT Service Analyzer provides an easy-to-use enterprise-class tool for investigating IT service performance, even in highly distributed heterogeneous environments.
Release 10 also introduces the concept of IT Resources which facilitate customized views of IT infrastructure. IT Resources define relationships between hardware and software components, allowing users to view infrastructure components by tier, by platforms, by location, or in terms of the IT Services they support. Along with the federated Capacity Management Database, IT Resources allow users to easily identify a pending IT service problem and drill down to locate the component at fault for fast resolution, regardless of where that component may reside or where the corresponding performance data is kept.
Release 10 also provides improved predictive modeling support for virtualized environments, improvements to zSeries analysis, and much more.
About TeamQuest
TeamQuest Corporation is the global leader in IT Service Optimization (ITSO). Specializing in software that helps companies consistently deliver IT services to meet service levels at a minimum cost, TeamQuest provides quick and accurate capacity modeling and performance solutions. Companies around the world trust TeamQuest to help improve service delivery while mitigating risk, allowing them to proactively optimize IT resources while minimizing IT infrastructure costs.
For more information, visit www.teamquest.com or call 1-641-357-2700. In Europe, Middle East and Africa, call +46-31 80 95 00, and in Asia Pacific call +61 3 9641 2288.
TeamQuest and the TeamQuest logo are registered trademarks in the US, EU and elsewhere. All other trademarks and service marks are the property of their respective owners. No use of a third-party mark is to be construed to mean such mark's owner endorses TeamQuest products or services.
