118 Trades Launches Staff Incentives To Really Drive Customer Excellence

PRLog (Press Release) – Sep 06, 2006 – Daniel Corby, founder and CEO of 118 trades adds extra incentives to create really driven sales team

118 trades, part of 118 Group which next month opens a new state of the art call centre in Chelmer Village, Chelmsford and creates 350 new jobs for the county town, has launched some new staff incentives to create real excitement and buzz at the firms call centres.

Speaking about the incentives, Daniel Corby said “we have created a first class sales team and incentives really do work. Yesterday, one of our top sales executives jetted off to Jamaica with his partner for a luxury 7 day holiday courtesy of 118 trades. And today, we have kicked off with the chance to win a long weekend in New York, for the member of the team which delivers true customer excellence and salesmanship over the coming month. Our business is experiencing rapid growth and the success of the business is not just down to Management. It is down to the product, the ‘buy in’ from staff and the incentives that we can offer our people to achieve success. 118 trades is the UK’s leading directory service of tradespeople and businesses with checkable references, and is now preparing to offer full national coverage across the UK. 118 Group now takes in interests including, Advertising, Directories, Media, Mobile, Publishing and Telecoms. The current workforce is spread over 3 locations, Chelmsford, Harlow and Asia and we expect to create around 500 jobs in the coming year as all of our businesses expand due to demand”

Notes to editors

118 trades is the UK’s leading directory service of tradespeople and businesses with checkable references and has in excess of 40,000 customers and covers 70% of the UK.

118 Group now takes in various brands including 118 trades, 118telecom, 118gethitched, 118mobile, Fido Local and Car Auto.

Human Resources and staff incentives are an important part in the group’s role as a responsible employer and HR is now headed up by Jaynie Vincent, who joined as head of HR in March. Jaynie joined 118 trades following a successful career with Deutche Bank.

Recent high profile appointments have included Richard Allan as Chairman, Hugh Craen as non executive director and Peter Hill as group FD. They join Daniel Corby and Bradley Chapman on the board as MD and Commercial Director respectively.

You can read more about the 118 group by visiting

www.118trades.com
www.118gethitched.com
www.118telecoms.com
www.the118group.com
www.fidolocal.com
www.carauto.co.uk